We understand there are risks involved in purchasing a private tour online. However, we assure you that on this page, we will address all your concerns and demonstrate why we are the best China travel agency for providing customized tours to China.

Clients consistently highlight these three main features when choosing a travel agency.

These 3 features are also the main principles that guide us when we customize private tours to China for our clients. 

Why choose WindhorseTour

WindhorseTour is a local China travel agency which has been specialized in tailor-making China private tours to people from all over the world for over 18 years.

Here are several reasons why many clients put their faith in us, as their China tour provider:

• We offer flexibly customized tours
• We are a local China travel agency.
• We are available to help our clients 24 hours per day.
• We offer socially responsible tourism.

Tours are designed for You with Us

We specialize in providing customized tours, as we understand every traveler's needs are different. All the itineraries can be changed based on your needs even at the last minute of your trip. We are here to offer you assistance and suggestions by using our expert knowledge, but never to decide where you should go and what you should see.

90% Of the tours we offer are private tours, as we have learned that most clients prefer to travel independently or just with their friends. We guarantee that all the clients who choose our tours will see China in their own private vehicles with dedicated guides and drivers. This allows for spontaneous side-trips so you don’t have to wait for others in the group.

"Your China Awaits" is our motto, and it is also the main thing that we passionate about. We respect our clients' requirements and encourage them to explore China in the way that is best fit to their interests and needs.

We always make our trips as flexible as possible, so that our customers are free to explore and discover China.

Professional and reliable

All the tours and travel information we provide to you come from our first-hand experience and knowledge of the local situation. We never copy them from guidebooks or other websites.

We are a local China travel agency with offices in Chengdu and Lhasa. We started to operate customized tours to Sichuan and Tibet over 18 years ago. All Sichuan and Tibet tours are handled by our professional Travel Advisors and guides.

For the tours to places outside Sichuan and Tibet, we have many long-term cooperation with partners all over China. We don't auction our tours to the agency with the lowest price. Your Travel Adviser will be with you to ensure all your expectations are met during the trip.

The benifit to choose a local China travel agency:

• By choosing a local travel agency, you are supporting the local economy.
• A local travel agency knows the place well. All the travel information comes from their first-hand experience.
• A local Chinese travel agency is more likely to arrange local guides and drivers for you.

All the guides and Travel Advisers at WindhorseTour are qualified with insightful knowledge. Most of them have majored in English, Tourism Management, International Trading and have extensively traveled throughout China. Especially Western China such as Tibet, Sichuan, Yunnan, Qinghai, Guizhou, Xinjiang and more.

In addition to our excellent local staff, we employ full-time Western staff to help train our Travel Advisers, guides, and drivers on how to best support our international travelers while promoting their local cultures.

We also earnestly practice the act of being responsible to our staff by paying a base salary plus performance bonus to our staff and community service team members to maintain an incomparable service standard.

We are a China travel agency that seeks every chance to improve ourselves. We gather feedback from each of our previous clients and review them carefully. Even for those who did not choose us, we also ask them politely the reasons. All the things we do are to ensure that we continuously improve.

We love to get questions because we know we can give the right answers. We are here to help you learn about China.

Client feedbacks

All the staff at WindhorseTour are well trained with a sense of responsibility. We keep our promise by not canceling any tours, adding any extra fees or changing any itinerary without including you in the process.

All the clients who book our tours will automatically receive our Money Back Guarantee.

Once we get our clients' tour inquiry, we target to respond within 24 hours. Your response maybe briefly delay as we need to ensure you and other clients continue to receive the highest level of service. We always reply to the clients we are working with no matter if they will book our tour.

We are easy to be touched by the several ways posted on our website. These include web inquiry forms, phone call, MSN, and e-mails.

Our Service and Guarantee

We offer tours throughout all over China. Popular destinations include Tibet, Sichuan, Guilin, Yunnan, Beijing, and Xi'an. All of them can be tailor-made based on our clients' interests and needs. Don’t know where to start?  No problem. You can also check the more than 200 China private tours designed by our travel advisers.

These China private tours have also been classified based on different themes, including Family Focus, Trekking, Photography and more. You can choose one that is the best fit for your interests.

Being as a local China travel agency, we always provide local guides and drivers with many years of experience, even in Tibet. They have deeply ingrained knowledge of the local culture, tradition, religion, and history that is part of their daily life. Using local service is a popular way to encourage the local economic development. In addition to this reason, we also value our rich culture and indigenous tradition by signifying them as the core values of preservation.

Our goal is to help clients explore the real China by participating themselves first hand in the daily life of the locals, but not just being an observer. Beyond the itinerary made by our clients, our travel advisors will use their expert knowledge to contribute more highlights and cultural activities for clients to learn more about China.

Our business philosophy is: 

1. To visualize ourselves in our clients' shoes.
2. To be fair to our clients.
3. To have clear and open communication.

We offer several different choices for the transportation and accommodation based on clients' budget, and we always choose the best one within their class and service. Before choosing hotels for you, we will send our staff to check the lodging condition.

We never sell shopping tours to our clients. We guarantee that all our tours are purely authentic experiences and we seriously object to any act of forced shopping by arranging agreement with shops and factories. Our guides all have the code of ethics which they are required to sign to prevent from receiving kickback when guiding for you. 

Great Value for your money. If you are looking for a cheap tour in China, we are not for you. If you want a remarkable experience in a customized China private tour, we always come out on top. The service we offer will value your every dollar.

We have built a strong network with the trustable travel-related providers such as hotels, transportation companies, scenic spots, restaurants, agencies, cruise companies etc so that we can offer you the most competitive prices and best value available. 

We guarantee there is no hidden cost in our clients' trip. If there are any extra fees, we will inform our clients in advance before signing a contract.

It is a long page to read. However, this is really who we are and what we provide to our clients. We appreciate that you can spend so much time reading this page and learning about us. We guarantee if you choose to travel with us, there will be more surprises waiting for you to explore.

Please join us and become a member of the WindhorseTour Family. Having a truly authentic China experience as thousands of friends have. Your China Awaits!