We had trouble with our train tickets and arrived in Lhasa 2 days late. Thus, our itinerary had to change. Victoria at the Chengdu office was extremely helpful and understanding in adjusting our itinerary. She was very accommodating to our requests and the fact we were traveling with two children.
Our guide and driver were both excellent. They arrived promptly each day and were very kind and solicitous towards our children. The car was always clean, we were provided water each day. Our guide was very knowledgeable about all the sites.
As a family traveling with two children, Windhorse tours did a great job accommodating our needs. The hotel was also nice and we enjoyed our stay.
They also share us their unique experience and story in Tibet on our Tripadvisor page: "Above and Beyond" Levels of Excellence!