Your Comments : Please click the feedback letter from our clients on the right side and following email.
I would just like to give you our feedback on the 1.5 day tour Windhorse
recently organized for us (18-19 October). I did fill in the feedback form,
but that was done in a hurry!
Our guide, Joe Zhou, was excellent. He spoken good English, was informative
and happy to answer our questions. I had young children with me (7 and 10
years) and I found him to be patient and attentive to them and always at hand
when I lagged behind to take photographs or simply enjoy the scenery/sites.
This was very important as my husband wasn't able to accompany me on this trip
and having another reliable adult around made things a lot easier.
I particuarly appreciated the fact that he got us to the Panda Reserve early,
and we were able to view all the pandas (including the babies) ahead of the
crowds. He also ensured that my children were at the front of the queues to
pat/hold the pandas. For them, the pandas were the highlight of the tour and
Joe's arrangements and foresight made this experience memorable.
Our driver, Mr Huang, also deserves mention! He drove carefully throughout the
We had a very good experience with Windhorse Tour. I actually write part time
for a magazine in Singapore which has a large circulation. I will be doing a
feature about Chengdu, in which I will mention your company. This will be
published in February/March, so hopefully expect more interest from here!